Terms & Conditions

Limited Liability

SWS’s total liability to Client under this Agreement for damages, costs, and expenses shall not exceed the compensation received by SWS under this Agreement for the first three months only (if paying monthly) OR for the first twelve months (if paying annually in advance) as per the service chosen. SWS provides no warranties, guarantees or assurances that the service provided will result in any sales or increased profits or revenue for the client. The contracted work and training are strictly to assist the client to develop an online presence and provide services as specified on Page 1 and are fully dependent on co-operation from the client. SWS agrees to keep all Client information confidential. SWS Consultants agree to offer a high level of professionalism during all on-site and off-site interaction with the client. SWS can sign an NDA if required.


SWS will be responsible for all expenses required for the performance of the contractual services provided to the client. If any additional services are requested by the client, SWS will submit a budget to the client for approval. All fees must be settled in full before commencement of any additional work.

Contract Term & Termination At End of Contract

This agreement is for the monthly maintenance of the client’s Digital Marketing service and by signing this agreement the client agrees to maintain the contract for 12 months for Reputation / Website Marketing Services (and all other services for 6-months) after which the agreement reverts to a 1-month rolling contract. Only after the full contract period has been completed can the client cancel by providing a 30-day written notice by email. The Full Payment will be due for the full duration of the contract without exception. Until written notice is received invoicing will continue for which payments will be due on presentation of invoice. In the event that the client terminates the contract or fails to adhere to the invoicing cycle before the full contract term has ended, the full-term amount will still be due. Invoices raised prior to the receipt of the notice received (after the end of contract period) must still be paid. A charge of 3% monthly compounded interest will be charged on late payments. All web codes/ digital platform provided etc. by SWS will be accessible only during the contract period and for the payments received. After every 24 months of service SWS fees will increase by 6% to maintain the highest standard for you.

Intellectual Property Ownership

SWS shall retain all copyrights, patents, trade secrets, and other intellectual property rights to the strategies that have been given to the client. These intellectual properties are not to be shared with any parties that are not a part of this contract. SWS will maintain ownership of the SWS’s resources used, for example, sites and resources solely hosted and SWS optimized website codes, SWS systems, reputation platform etc. The CRM will work during contract period only.


Client shall obtain all necessary copyright permissions and privacy releases for materials included in the content that is given to the SWS. Client gives full permission to use all content provided to the SWS under the terms of this agreement, including photos, videos, and all other content provided to the SWS. Client shall indemnify SWS against all claims and expenses, including all legal fees, due to client’s failure to obtain such permissions or releases.

Client Agrees To Supply SWS

Client agrees to submit all data, information, and content to SWS in the format specified as requested by the SWS technical team (as applicable) and supply 6 reviews per month for marketing (if applicable on the package selected).

Notices or Modifications

All notices or modifications to this agreement must be in writing. Client acknowledges receipt of a copy of this client agreement. This Agreement constitutes the sole and entire agreement between the parties and supersedes all other agreements, whether oral or In writing.